K Loves Group respects the privacy of visitors, clients and event partners across Australia, New Zealand, Canada and selected European destinations. This Privacy Policy explains how information may be collected, stored, processed and used when individuals access the website, submit booking requests, communicate with our team or participate in event coordination activities.

By using this website, users acknowledge that certain operational and technical information may be collected for business administration, communication, event planning, fraud prevention, analytics and website functionality purposes.

Information We May Collect

We may collect:

  • name and contact information;
  • email addresses;
  • phone numbers;
  • venue and event details;
  • guest count estimates;
  • communication records;
  • billing or invoicing information where applicable;
  • browser, device and technical usage information.

Information may be collected when:

  • submitting inquiry forms;
  • requesting quotes;
  • communicating with our team;
  • browsing website pages;
  • accepting cookies or browser technologies.

How Information Is Used

Information may be used for:

  • responding to inquiries;
  • preparing quotes and event proposals;
  • coordinating event logistics;
  • improving website performance;
  • maintaining operational security;
  • preventing misuse or fraudulent activity;
  • internal analytics and reporting;
  • legal or compliance obligations where applicable.

We do not intentionally sell personal information to third-party advertisers.

International Processing

Because K Loves Group operates across multiple regions, information may be processed or stored in jurisdictions outside a user's home country, including Australia, New Zealand, Canada and parts of Europe.

Users acknowledge that privacy laws may differ between jurisdictions and that operational transfers may occur where reasonably necessary for event coordination, hosting infrastructure, communication systems or administrative support.

Data Retention

Information may be retained for as long as reasonably necessary for event administration, operational records, customer support, legal compliance, accounting obligations, dispute resolution and security monitoring.

Cookies & Analytics

The website may use cookies, local storage and analytics technologies. Additional information is available in the Cookie Policy.

Third-Party Services

Certain services may be provided through third-party vendors including website hosting providers, analytics providers, email communication services, booking or form processing systems, and payment or invoicing systems where applicable.

User Rights

Depending on regional laws, users may have rights related to requesting access to personal information, requesting corrections, requesting deletion where legally permitted, objecting to certain processing activities, and requesting data portability where applicable.

Security

Reasonable administrative and technical measures are used to help protect information against unauthorized access, misuse or disclosure.

Restricted Use

The website and services are intended for lawful event entertainment and hospitality purposes only.